Frequently Asked Questions
How to get started?
Fill out our contact form then we will respond to you to answer any remaining questions you may have and to schedule your free initial consultation. After the consultation, we can book your first cleaning and schedule you for regular visits to help keep your home as clean and healthy as possible.
What does it cost?
As noted above, our initial consultation visit is free. The actual cost of a cleaning depends on the size and the unique requirements of your home or business. Our rates are competitive with (or comparable to) other cleaning services. A typical cleaning cost is about $190 including tax.
How long does a cleaning take?
Most homes take about 2 hours for a team of 2 cleaning technicians (4 total hours). Typically a first time cleaning will take a bit longer than regular recurring cleanings.
How often do you come to clean?
Most homeowners want us to clean every other week. Most businesses want to be cleaned weekly.
I have a special situation, can you help?
We do sometimes handle special situations. Have you checked out our Tasking Service? Fill out our request form or email us to discuss your needs.
We are a member of the Sustainable Business Network in Philadelphia.
What organizations does Karma Diva belong to?
Karma Diva runs a quarterly clothing and personal items drive. Donations go to a variety of organizations throughout the Greater Philadelphia Area. For more information please visit our Donation Drive page.
How else do you help the world?
Yes, there are some things we don't do! Be sure to check out the detailed lists on our Quality Assurance and Tasking page for more details.
In short, we may accept some task requests at our tasking rate but when it comes to our Maintenance or Deep Cleaning rates, we don't do personal laundry, cleanup of pet or human waste, child care, errand running, or other general Maid Service, Nanny, or Caretaker tasks. Our mission is to clean your home so you can focus on everything else in your life without worrying about cleaning.
We also do not accept keys to our clients’ property. We suggest using a lock box and giving us a code that we can use to enter your home. We find that this is a much more secure way of going about caring for your family’s safety and security.