An affordable green clean for the whole home.
Everyone wears their home differently. At Karma Diva we understand this and have tailored our services to fit your needs at a fair budget. Our first cleaning visit to someone’s home is typically for Deep Cleaning. Then we move into a Maintenance Cleaning schedule. We have our Plus Rate service to cover those instances when our clients need a little more than maintenance but a little less than a top to bottom deep clean. We also offer our Tasking Service for requests that fall outside of our typical cleaning list. To top it all off, we offer Pet Care, in case you need some time away from home, we can look after your fur babies.
We defer to our techs judgement regarding whether or not we should charge a maintenance, deep cleaning, or tasking rate.
All services are charged a 6% sales tax.
Our Materials/Maintenance Fee covers our refillable supplies, wear and tear on our vacuums and other equipment, laundry, and other cleaning supplies.
For a full breakdown of our service lists, please click here.
Beginning Service and Setting up for Recurring Service
A First Time Cleaning usually takes longer than subsequent maintenance cleanings. Typical first-time cleaning is 3-4 hours with a team of 2 people, billed at our deep cleaning rate. This typically averages around $350-$400 base rate and $380-$460 including 10% tip to our cleaning team.
Occasionally we may need more than one visit to fully complete a deep cleaning. This may happen with excessive build up or with very large jobs. From time to time, this Follow Up Cleaning may qualify for our Seasonal Deep Cleaning Rate, which is $2.50/hr less than our Deep Cleaning Rate. See more details below.
Typically, within 2 to 3 visits, and through mutual communication around your needs, we can set your recurring cleaning rate based on how much time we are spending on average. A rough estimate can be given during our in -home consultation.
On average, most of our clients’ homes are around 4 hours solo or 2 hours with a team of 2. Including Time, Maintenance/Materials, and Gratuity, this total comes to $232.50-$242.50 each visit.
When you check Recurring Service on our intake form, we automatically begin looking for a recurrent schedule for your ongoing service visits.
Once we wrap up with the Initial Deep Clean, we plan for recurring service we do everything we can to keep you as close to the same date and time as we possibly can. It’s easiest for us to also keep you with the same cleaning tech or team of techs that you’re used to seeing. We will do everything we can to keep this as consistent as possible but we may substitute cleaners in cases of illness or other emergency. This is why it is so helpful to have your preferences documented in our notes. It is seldom that we need to reschedule something altogether, but it does happen.
You will always be notified via email or text in cases of a change to what is listed in your confirmation email.
Maintenance Cleaning Minimum $137.50 ($150 with suggested gratuity): Includes up to 2.5 hours with 1 tech or up to 1 hour with 2 techs and $12.50 for Materials & Maintenance.
Descriptions of our Levels of Service:
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$50/hr per cleaner + $12.50 Materials Maintenance
This rate is applied to cleanings that have received a thorough cleaning within 7 weeks of our last scheduled appointment.
On average, most of our clients are around 4 hours solo or 2 hours with a team of 2. Including Time, Maintenance/Materials, and Gratuity, this total comes to $232.50-$242.50 each visit.
Maintenance Cleaning Minimum $137.50 ($150 with suggested gratuity) includes our $12.50 Maintenance/Materials fee and up to 2.5 hours with 1 tech or up to 1 hour with 2 techs.xt goes here
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Add $2.50/hr
This can be seen as a half step between our typical Maintenance Service and Deep Cleaning, and covers instances where there may be higher than typical buildup necessary for any of our services.
This covers our Maintenance Plus and Deep Cleaning Plus and it also offers a discounted middle ground for Seasonal Deep Cleaning and First Cleaning Follow-Up visits, outlined below.
The Materials/Maintenance Fee for this type of service is $15.00.
Plus Rates are $2.50/hr per cleaning tech, additional to any scheduled service and may be charged in the following instances:
Client Requests for cleanings that are outside the normal M-F 9-5 schedule.
Maintenance Cleaning that routinely requires
Client Request for priority on our schedule.
Client requests KD to ONLY send a favorite cleaning tech for every visit.
Homes with 2 or more pets or additional human activity that require more detailed baseboard cleaning, additional vacuuming, or attention to windows and marks on walls with each visit.
If our Client requests that we send 2 cleaning techs instead of 1 or requests for a tight schedule either because of start time or for a 3 hour or less preferred timeframe, this prevents us from having flexibility with other schedules.
This is NOT an automatic charge in the instance that maintenance services take 4 hours or more because these typically will be scheduled with 2 cleaners at our request. In this case, or in any other case where we are sending 2 cleaners at our own request, you will not be charged Plus Rates.
Client Request made at the last minute that will increase or decrease our timeframe. 3 days or less from your appointment time.
Holiday Weeks: This means that the weeks of Thanksgiving, Christmas and New Years will be Plus Rate for everyone on our schedule. These weeks are always the most hectic for us, even with the best planning.
Distances or driving scenarios that are less comfortable for our cleaning techs. From time to time our techs may request an additional traveling fee for the scenario of having to drive in situations that are more cumbersome, like downtown city driving, or where parking can be tricky, or even for a client whose home is further than 20 miles away from our tech’s home. We leave this up to the tech’s preference in each instance.
Plus Service works as a discount when it covers our Seasonal Deep Cleaning, rather than charge our full Deep Cleaning Rate for homes that are requesting something more in line with a Maintenance Deep Clean. Seasonal Deep Cleanings fall 6 months or less from another KD Deep Clean Service.
First Time Cleaning Follow Up: From time to time it may take us more than 1 visit to complete all areas of an Initial Deep Clean. We may utilize this rate as a discount if we’re able to schedule this second portion of the cleaning within 2 weeks of our First Deep Cleaning Visit AND includes maintenance focus for at least 1/3 of the job, with average wear and tear, this rate works as a half step between our Maintenance and Deep Cleaning rates.
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$55/hr per cleaner
Maintenance & Materials = $20.00.
Ceiling to Floor Cleaning to bring things to a Maintenance Level of ongoing care.
Qualifiers:
First Time Cleanings: Our first visit is billed at our Deep Cleaning Rate, not just for the added elbow grease, but also due to the additional effort of putting your notes together with our team both before and after the first cleaning. We’re collaborating in the background to make sure we are clear on how to provide you with the most consistent service you could ask for and translating this so that we can deliver your preferences each visit. This is what goes into the foundation of our working relationship together.
Property has not seen Professional Maintenance Cleaning within 7 weeks or more.
Property hasn’t seen Professional Deep Cleaning within 6 months or more: We consider this because of our Seasonal Deep Cleaning cutoff.
Our Deep Cleaning Plus Rate is $57.50/hr. This covers additional elbow grease needed in the cases outlined under our Service Plus section.
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For our Tasking Service and pricing please click here. Detailed notes on progress and tips on continued care is included in this price point.
Payment Options
Invoices are typically sent and payable online within 24 hours of the date of service. If payment is made after the date of service a late payment fee of $2.00/day may apply.
We require a credit card on file to schedule cleanings. This can be set up upon receipt of your first invoice.
Cancellation Policies and Fee Schedule
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Our staff plans to work a set number of hours each week, and from that, they calculate their income. Therefore, cancellations or rescheduling will lead to a hefty financial loss for our crew and a missed opportunity to book someone else. This is in alignment with our Living Wage Promise to our team.
A confirmation email is automatically sent 10 days in advance of your cleaning with the date and time details for your appointments. Changes to recurring appointments must be made 7 days or more in advance.
In the event that a homeowner deems it is necessary to cancel or reschedule a recurring cleaning appointment, We require written notification within 7 days of the time of service to skip or reschedule.
Once we are within the 7-day window, our cancellation fees are as follows:
24 hours notice = 100% cost of regular service
48 hrs notice = 75% cost of regular service
72 hrs notice = 50% cost of regular service
4-7 days notice = flat rate $50 fee
3 late cancels in a row will result in being removed from our recurring client list and the only appointments that will be available will be what may be leftover on our schedule and will be charged at our deep cleaning rate.
New clients who cancel on short notice and wish to be rescheduled may be asked to pay a $50 non-refundable deposit towards the cost of their rescheduled appointment.
In cases of Emergency or where Health Concerns prevent an appointment from happening as planned we may consider a reduction in this fee. It is designed to prevent last minute shifts and general unsteadiness.
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If our cleaning team is unable to enter your home at the scheduled and agreed time of service we will wait no more than 30min. You will be billed a $50.00 lockout fee.
In order to provide you with the best service possible, it is imperative that we take good care of our cleaners. We've made ourselves available for your cleaning. If there is some reason that we are unable to get into your home once we get there, we will still need to pay our cleaners. We thank you in advance for your understanding.
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Client Requests for changes in timing or workload must be made with NO LESS than 72 hours notice ahead of a scheduled and confirmed cleaning.
Requests of this kind that are made once our crew has arrived will be subject to an increased cleaning category.
For example, if you tell our team at the door that you would like them to manage a different list that takes either more or less time than what was in our plan, we may charge Plus Rates if it was originally a Maintenance Cleaning or Deep Cleaning Rates if originally scheduled for Maintenance Plus.
We are simply asking for communication. Thank you -
There is a $2/day fee associated with payments that are not completed within 24 hours of receiving service.
If a check is returned by the bank there will be a $25.00 charge in addition to reimbursement of the full payment on the original check. Any fee charged by the bank for the return of such an item, typically $15.00, will be also be added.Item description
A confirmation email goes out on Day 1, any reschedule request received on day 4 from 4 pm onward will be subject to a $50 Late cancel fee. day 7 from 12:30pm onward will be a charge of 50% of the regular cleaning bill, Day 8 is 75%, day 9 and CLeaning appointment day will incur a 100% charge for what the regular cleaning bill would have been.
exceptions may be made for emergency conditions such as Illness or an act of nature.
Discounts and Rewards
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$1 off Deep Cleaning Services for each step you take toward reducing your carbon footprint, up to $10.
Source Renewable Energy. Did you know taking just this step alone you could cut your carbon footprint IN HALF?!!!
Solar - Add solar panels to the roof of your home. This costs a little more than the above options, but many providers offer financing options that minimize upfront costs. Two examples are SolarCity and SunRun. If you live in a state with a Net Metering law, you could eliminate your electricity bill or even earn money by selling electricity back to the grid!
Wind Power - Don't want to cover the upfront cost of solar panels? Consider choosing 100% Renewable Wind Energy through your electric bill. Visit www.papowerswitch.com to shop your options today!
Appliances. Make energy efficiency a primary consideration when choosing a new furnace, air conditioning unit, dishwasher, or refrigerator. Products bearing the ENERGY STAR label are recognized for having superior efficiency.
Lighting. Turn off lights you’re not using and when you leave the room. Replace incandescent light bulbs with compact fluorescent or LED ones.
Seal Your Home. Reduce drafts and air leaks with caulk, insulation, and weather stripping.
Thermostat. Don’t set it too high or low. Install a programmable model to turn off the heat/air conditioning when you’re not home. Invest in The Nest thermostat!
Alternatives to driving. When possible, walk or ride your bike in order to avoid carbon emissions completely. Carpooling and public transportation drastically reduce CO2 emissions by spreading them out over many riders. Or drive an electric car!
Grow Your Own Food! Having a backyard garden can reduce your carbon footprint substantially. When you grow your own food it takes less resources to grow and to make its way to your table.
Install a Rainwater Barrel. Save 200 or more gallons of water every month!
Composting. Composting is great for soil. It helps to revitalize and filter water sources, leads to cleaner oceans, controls erosion, reduces greenhouse gases, and transfers carbon to the ground!
Choose Green Products and look out for Greenwashing. We’re very happy you’ve chosen us as your green cleaning company, but are you using plant based cleaning agents in your home in between cleans? If so, get a discount!
Tell us more about what you are doing to help green the planet!
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High Five Referral Discount - 5% off for our referring client and 5% off for our new client on our new client's 3rd cleaning.
Thank you for your referral. -
Over 65 yrs.
5% Discount on hourly services
Gratuity
If our service truly brightens your routine and you’d like to show your appreciation please consider the following:
We include an Automatic Gratuity of 10% per cleaner on cleanings lasting 6 hours or more. Because cleanings that take up more time also take up more energy we like to offer some relief where we can. Please note that this is charged as cleaning hours so if there is a team of 2 cleaners on a job for 3 hours or more this will take effect.
To Opt-Out of Auto Gratuity or to Increase Gratuity to your recurring invoices to be passed directly to our cleaners please click the button below or send us an email at info@karmadiva.com.
Pay-it-Forward Abundance Bonus gets evenly dispersed to the whole team and can be applied either seasonally or just occasionally. If this is something you’d like to partake in you may do so using the following methods:
PayPal - kdgreencleaning@gmail.com
Venmo - @karmadiva
Checks may be made payable to Karma Diva.
